Contact us
How to get in touch with us.
Customer hotline: +852 3550 6188
Mainline: +852 2524 2027
Fax: +852 2868 4983
Email: customerservicing@fpihk.com
Address: A122, 16/F, Tower 5, The Gateway,
Harbour City, Tsim Sha Tsui, Kowloon, Hong Kong
Service hours: Monday to Friday, 09:00 – 17:30 Hong Kong time (except public holidays)
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Important Notice for Visitors to our Hong Kong Office
If you require policy administration support, please book an appointment before visiting. To arrange, reschedule or cancel an appointment, please call our customer hotline +852 3550 6188.
Please note that we may not be able to assist walk-in visitors without a prior appointment. Contacting us in advance helps ensure that the right member of our team is available to support you.