How to get in touch with us.
Customer hotline: +852 3550 6188
Mainline: +852 2524 2027
Fax: +852 2868 4983
Address: 803, 8/F., One Kowloon, No.1 Wang Yuen Street,
Kowloon Bay, Hong Kong
Service hour: Monday to Friday, 09:00 – 18:00 Hong Kong time (except public holidays)
The cut-off time for sending instruction to our operations office is 4:30p.m. Hong Kong time for each dealing day (Monday – Friday, excluding public holidays) via email/fax/hardcopy instructions reaching our HK branch office and Isle of Man time 5:00p.m. for instructions via online Portal account. Service requests received after the cut-off time will be processed on the next available business day.
Special cut-off time/date in 2018
Service requests after the below cut-off time will be processed on the next available business day.
Cut-off time (HK time)
Chinese New Year Eve
15 February 2018
24 September 2018
24 December 2018
New Year Eve
31 December 2018