How to get in touch with us.
If you are having trouble logging on to our website, please call us on: +852 3550 6188, Monday to Friday, 09.00-18.00 Hong Kong time, or email us: email@example.com.
For general enquiries about your policy, please call us on: +852 3550 6188, Monday to Friday, 09.00-18.00 Hong Kong time, or email us: firstname.lastname@example.org.
Hong Kong branch office
Telephone: +852 3550 6188
Monday to Friday, 09.00-18.00 Hong Kong time
Fax: +852 2868 4983
Friends Provident International Limited (Hong Kong branch)
803, 8/F., One Kowloon, No.1 Wang Yuen Street,
Kowloon Bay, Hong Kong
Authorised by the Insurance Authority of Hong Kong to conduct long-term insurance business in Hong Kong.
Friends Provident International is a registered traded mark of the Aviva group.
The cut-off time for sending instruction to our operations office is 4:30p.m. Hong Kong time for each dealing day (Monday – Friday excluding public holidays) via email/fax/hardcopy instructions reaching our HK branch office and 5:00p.m. Isle of Man time for instructions via online Portal account. Service requests received after the cut-off time will be processed on the next available business day.